The school office at an educational center such as IES “Antonio Calvin” plays a fundamental role in the daily lives of students. Its importance lies in creating a safe and welcoming environment that promotes well-being and attention to students' needs. In addition, the concierge acts as a bridge between the administration, teachers, and students, facilitating collaboration within the educational community. This contributes to the academic and personal improvement of young people, ensuring that they feel supported in their journey.